Privacy Policy

Last Updated: 05-Oct-2023

Stay in Cashel (“we,” “us,” or “our”) is committed to protecting the privacy of our users and the security of their personal information. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and the choices you have concerning your personal information.

By using our website or mobile application (collectively, the “Platform”) and our services (the “Services”), you consent to the practices described in this Privacy Policy.

1. Information We Collect
   
   We may collect the following types of personal information from users of our Platform:
   
   1.1. Information You Provide: When you create an account, make a reservation, or communicate with us, you may provide us with personal information such as your name, email address, phone number, payment information, and other details necessary to complete your booking.
   
   1.2. Communications: We may collect any communication you have with us, including emails, chat messages, and phone call recordings for customer support and training purposes.
   
   1.3. Usage Data: We may collect information about your interactions with our Platform, such as the pages you visit, your search queries, and your IP address.
   
   
2. How We Use Your Information
   
   We use your personal information for the following purposes:
   
   2.1. To Provide Services: We use your information to process reservations, payments, and provide customer support.
   
   2.2. Communications: We may use your information to send you transactional emails, updates, or other information related to your reservations and our services. You can opt-out of some of these communications.
   
   2.3. Improvement: We use aggregated and anonymized data to analyze and improve our services, including the Platform’s functionality and user experience.
   
   
3. Information Sharing
   
   We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following entities:
   
   3.1. Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, marketing agencies, and customer support providers.
   
   3.2. Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
   
   
4. Security
   
   We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
   
   
5. Your Choices
   
   You have the following choices regarding your personal information:
   
   5.1. Access and Correction: You can review and update your account information by logging into your account.
   
   5.2. Opt-Out: You can opt-out of receiving non-essential communications from us.
   
   
6. Changes to this Privacy Policy
   
   We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through the Platform or by other means.
   
   
7. Contact Us
   
   If you have any questions or concerns about this Privacy Policy, please contact us at info@stayincashel.com